Frequently Asked Questions

QUESTION:

How can I disable the "Content Advisor" in Internet Explorer?

POSSIBLE SOLUTION(S):

The following steps will remove any password set in the Internet Explorer Content Advisor and allow you to reset the program to its original state.

  1. Click on Start and choose Run.
  2. Type in RegEdit and select OK. The Windows Registry Editor will open.
  3. Now click on the little plus sign to the left of H_KEY_LOCAL_MACHINE.
  4. Continue to drill down, always clicking on the plus sign at the left of the named key, through Software, Microsoft, Windows, Current Version and Policies.
  5. Now click on the Ratings folder.
  6. In the right pane of the RegEdit window, you'll see an icon called Key. Click on it and press Delete.
  7. Next, choose Registry OR File and then select Exit to close RegEdit. You've just deleted your original Content Advisor password.
  8. Restart the computer and run Internet Explorer again.

 

If you need further help or assistance, please call Skylands Networks Technical Support at 973-875-2500 - 8:00 AM to 8:00 PM Monday through Friday; 10:00 AM to 5:00 PM Saturday.